FAQs

If families in tents want to camp with families in campervans that’s fine they can go in the campervan field but please pitch your tents sensibly and keep an eye on your children in case of moving vehicles.

We absolutely love campfires, however we need to restrict them to the main campfire circle – our lovely friends at the Cheshire fire service have been very very clear on this! There are no fires allowed anywhere else on site.

Tickets will be exchanged for wristbands on arrival. Please visit the wristband exchange at the festival entrance before trying to enter the site. Parents, please write your mobile telephone number on your children’s wristbands straight away. There is good mobile phone coverage on site (see below for more info on our lost child policy).

Please keep your wristbands on for the duration of the festival, as we may ask to check them at anytime. Once you have your wristbands you will be able to come and go from the site as you please.

The festival site isn’t huge, but might get too much for little legs. Most of the site is directly accessible with pushchairs. There are, however, a number of areas where exciting things are going on, which will be more difficult to manage. We recommend a baby carrier/sling to make sure that you don’t miss out on anything.

There is all sorts of yummy food on offer at the festival including wood-fired pizza, organic burgers, fabulous pies, veggie wraps, muesli, cereal or bacon butties for breakfast and lots lots more. There is also a fully licensed bar in the social. You can find out more here.

You are very welcome to bring your own food and drink to the festival. Do not, however, bring any glass with you at all. Broken glass is very dangerous for kids and for animals who will be using the site and fields after the event. Leave all glass in the car, decant it into plastic bottles or pots or bin it. There are no exceptions.

You can bring your own alcohol to consume in the camping areas, but again, no glass is allowed and please make sure that you dispose of any cans and their ringpulls very carefully. Please do not bring alcohol out of the camping glades into the activity glades or the social. There is a licensed bar available.

Water is available from stand pipes around the site – this is drinking water but please don’t drink directly from the taps, bring a water bottle with you. You mustn’t use the stand pipes for washing yourselves or your pots.

Yes, you can cook in the campsites, but any bbq or cooking equipment must be raised off the floor by at least 15cm (6inch) to prevent fires and damage to the grass. The last thing we want is for the site owners not to let us back next year

There is a sink area for pot washing in the hard standing area near the camping parkland.

There are toilets situated around the site and they are marked on the map.

The toilets are not portaloos, but are a mixture of nice clean toilet block buildings and stand alone trailers with flushable loos. If you notice that toilets have run out of loo paper or are getting a bit dirty then please let a steward know.

There are shower blocks with lovely hot water, which are marked on the map. If you have tiny tots, please see below for details of baby bathtime.

You can find our lovely nappy-changing tent, with mats, nappies and wipes, in the peekaboo area.

You will find the breastfeeding boudoir in the Peekaboo area. A place where mums can relax and breast or bottle feed their babies in relative peace. There will also be plenty of space and high chairs available to feed bigger babies.

Bottle and food warmers can be plugged in and used. We’ll provide a bottle warmer or bring your own.

Baby bathtime will take place every evening, with baby baths and bubbles. More details on the way…

The first pieces of 2012 programming will be released in the Just So Festival advent calendar, beginning on 1 December

Nope. You won’t need to pay anything extra for any activities at the festival.

Most workshop activities do not need to be booked. Just turn up at the start. If the session is already full, you might be asked to come back later. A few workshops do need to be booked. This will be specified in the programme.

To book for a workshop, go to the area where the workshop is being held at 9.30am for morning sessions, or 12.30pm for afternoon sessions and either the workshop leaders or one of our lovely festival volunteers will be there to book you in.

We hope this makes the system as fair as possible and that it will prevent people having to queue for a long time.

All children will be given a wristband on entry to the festival, with a space for a parent’s mobile telephone number. Please keep your phone with you. You can charge it up in the information office.

We suggest that families with older children make clear plans as a family when they arrive at the festival, with an agreed meeting place if you lose each other. If your children cannot find you, show them what our festival stewards look like so that they know who to approach (they’re the one’s in the daft top hats).

Lost children will be cared for and can play and have fun while they wait for you at the lost child point.

Give your kids the same advice you would if you were anywhere else: don’t go off with strangers or anyone without telling you first.

We have St John’s Ambulance first aid provision on site day and night. If you require first aid, please make your way to the first aid point. In an emergency, please alert one of the festival stewards who will radio for a medic to attend. Please do not call 999 as our medics will get to you much more quickly!

We have ATMs on site so there should be no need to carry large amounts of cash around the festival.